If you cannot log in it may be that your username or password is incorrect. Try using the 'Forgot my password' link just below the Login button to get a new password sent to your email. 

If this doesn't work, you can also contact Nimbus directly for help by sending us a message through the Live Chat icon in the bottom right of the screen.

You may find yourself getting logged out of the system if someone else is using your account details as for licensing reasons we only allow one user per login. If you'd like to add another user to your account, send us a message in Live Chat.

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